Gladstone Valley Funerals will shortly be celebrating its 20th anniversary of commencing business
“Sometimes, I can’t quite believe it’s been 20 years!”, owner and Manager, Adele Hughes said. “It’s been a bit of a roller coaster ride since I very hesitantly started my own Funeral Home”
“I have had incredible support from my family, and my extremely loyal staff. I find it so rewarding to be able to help families say goodbye to their loved ones. It is an honour and privilege to share with families such an important part of their life’s journey”.
I have (or Adele has) seen enormous changes in the Funeral Industry over the past 20 years. For example, Gladstone didn’t have a Crematorium here when I (or Adele) commenced Valley Funerals back in 1997. That meant a trip to Rockhampton, which could be exhausting and emotional for family members.
Since the Boyne Tannum Memorial Parklands Crematorium was built in 2007, the number of Cremations in Gladstone far outweigh the number of Burials, and is now more in keeping with the national trend of approximately 70% cremations as opposed to burials.
Another trend is that of Civil and Funeral Celebrants taking the place of Ministers of Religion. Because there was no independent Chapel in Gladstone prior to the Crematorium being built, funerals were mainly held in Churches. With the permission of the Gladstone Ports Corporation services were also held outdoors at the Gladstone Marina, but of course, this left family and mourners exposed to the elements.
The internet has also taken off in the funeral industry. With more and more families living away from their home town now, sometimes even overseas, Gladstone Valley Funerals can now organise a funeral, over the phone and via emails. This streamlines things, so that families can simply arrive in town a day or two before the funeral, and the funeral can take place without it being rushed.
Centrelink have updated their process, and families no longer have to physically present there to inform them of a loved one’s death. The process of registering a death has also been greatly improved with some of the forms for the Department of Births, Deaths and Marriages, being filled in on-line by the Funeral Director. “When I first started, the official death certificate could take up to 6 weeks to come back to the family from the Dept of BDM. It now usually takes a maximum of 10 working days.” This greatly improves the process of winding up a loved one’s estate.
Adele fully realises how fortunate she is to have had a stable and loyal staff. Libby Attwood commenced with our firm back in 1997, and is still working with me in a casual position. Ivan Dunkley came along in 2000, and remains with me to this day. Cilla O’Hare has just celebrated her 7th anniversary with our firm. All my employees are extremely dedicated and experienced in helping families and friends to achieve the result they need when saying their final goodbyes.
PRE-ARRANGED AND PRE-PAID FUNERALS
Research conducted in 1997 suggests people who Pre-arrange or buy Pre-paid funerals or take out a Funeral Bond do so for two main reasons:
- the need to protect their families and loved ones from unnecessary stress and worry, and
- the need to plan ahead.
Pre-arranged funerals and pre-paid funeral plans have strong appeal to people who want to save their loved ones from the emotional stress of having to organise their funeral. The motivation is to protect their loved ones by lessening the burden for them.
The need to plan ahead is characteristic of a minority rather than a majority of
Australian adults. Planners are typically people who are fairly ‘directive’ in managing their financial affairs. They are doers, organisers, people who enjoy thinking ahead. They are generally confident financial decision-makers who like to feel they are in control. Having their affairs in order gives them an enormous sense of satisfaction and pride.
Peace of Mind
‘Peace of mind’ stands out as the all-encompassing benefit of pre-arranging/pre-paying a funeral. Those who have already pre-arranged and pre-paid their funerals report a high sense of satisfaction. For ‘Protectors’, peace of mind comes from knowing they have saved their family the stress, the worry and the running around. For the ‘Planner’, peace of mind comes from knowing they have tied up this piece of business. The ‘peace of mind’ they describe is a tremendous sense of satisfaction received from knowing their affairs are in order.
Value for money
Some buyers of pre-paid funerals are motivated by the practical need to reduce their assets in order to continue to attract the pension or a part-pension. It is often the ‘Planners’ who are wanting to minimise their tax, and maximise their overall financial position.
For information regarding Pre-arranging your funeral, Pre-paid funerals or Funeral Bonds, please call and see our staff or phone, and more information can be sent to you, free of charge.