Step Up Step Down Facility Officially Opened

A new Step Up Step Down Mental Health Service opened in Gladstone last week, providing much needed mental health support to the region’s residents.  

CQ Health Chief Executive, Steve Williamson said the service will be run in partnership between CQ Health and speciality community mental health service provider Mind Australia.  The facility located in New Auckland will provide short-term sub-acute residential services in the community with a real focus on recovery. “It will help people who are becoming unwell, and also those in the early stages of recovery who need support after a mental health unit admission,” Mr Williamson said.  

“Residents will have access to clinical intervention, treatment and active support for recovery in a safe and supportive setting,” he added.  

The project costing $12 million will assist in addressing the growing need for mental health services within the Gladstone community. Mr Williamson said the new centre would complement the existing mental-health services provided to the Gladstone community by CQ Health. “We are committed to providing as many services as close to home as possible, and this new facility will help us accomplish that mission. It will be of huge benefit to our patients across the whole of Central Queensland,” he said.  

At the facility’s opening Mind Australia CEO, Robyn Hunter explained Mind Australia’s care model as a mental health service provider. “Mind’s people-centred, recovery-focused services are about giving people the support they need – when they need it – to be able to live lives of their own design, with hope, dignity and purpose and as independently as possible.” Mind has been providing mental health support services for over 40 years.   

The residential service is for people of Central Queensland who are experiencing severe mental health issues that make being at home difficult. It is for people who need a place with clinical support, but also the time to work on their recovery and put in place plans for living safely in the community. The 10 single rooms are connected to a living area and communal kitchen. To be eligible to stay patients must be currently receiving a service from Central Queensland Hospital Mental Health or Alcohol and other Drugs (AOD) service. They must also be willing to actively participate in planning and working on their recovery, require intensive support to prevent a mental health relapse or a hospital admission, or require intensive support to further recover before returning home after a hospital admission. Referrals to the service will be made from CQ Health.