Best In Business Awards 2020 Finalists

CONGRATULATIONS YOU ARE A GCCI 2020 BEST IN BUSINESS AWARDS FINALIST!

presented by Gladstone News

How to enter & Rules of Entry

Read carefully and understand the rules and guideline instructions.

If shortlisted in more than one category, each category must have a separate Business Summary.
Include the nomination Acceptance Cover Sheet and Business Summary, signed and dated.
One original legible copy of your Nomination Acceptance form and Business Summary must be
presented.
Submissions will be accepted in email form to projects@gcci.com.au.
Submissions must not be taken to any other sponsors of the Best in Business awards.
Your submission will not be returned and remains the property of The Gladstone Chamber of
Commerce & Industry Inc (GCCI). No Exceptions.
Closing deadline strictly adhered to. All categories close 9 October, please have forms back to GCCI by then.

Judging and Judging Criteria

The GCCI Management Committee will be judging the entries.
The awards are for excellence and the judges will be looking to the nomination information supplied for evidence of outstanding initiative, achievement, enthusiasm and dedication to excellence.
The judges will also look for commitment to the Gladstone region.
The judges will take into account the written submission, along with a 10 minute interview that will be asked of you, to be held between Wednesday 15 – Thursday 16 October.
The decision of the judges is final and no correspondence will be entered into.

Entry Instructions for Submissions

To assist the judges to consider your nomination in the best possible light; the criteria questions are provided to assist you in formulating a nomination submission.

Confidentiality and Disclaimer

All information provided is confidential and not to be released without the entrant’s permission. Judges and event organizers will observe the requirements of confidentiality and will declare and void any possible conflicts of interest.

Nomination Acceptance
Full Name of Business*
Name of Proprietor/Manager*
Trading Address of Business*
Postal Address (if different from above)*
Email Address*
Phone Number*
Fax Number*
Date Business Established*
Type of Ownership*
i.e Sole Trader, Partnership, Franchise, Chain, Branch, Government agency etc.
Brief Description of Business (to be used to introduce your Business)*
Please include a maximum of three images that represent your business
This could be images of your shop front, staff, serving customers or you engaging within your business
Please indicate if this submission was completed by:*
- Staff Member
- Owner/Manager
- Outsourced to a Professional
I accept that the Judges' decision is final*
I agree
Business Overview
Please explain your answer as fully as possible. Bullet point format is adequate. If a question is not applicable to your business please indicate as N/A. There is no penalty for not answering a question however the information you do provide is what assists the judges in their decision making.
Management
If you have a Business plan, please provide a brief outline.
Is there a program of management training and education?
Please indicate if this is for yourself or staff in management roles. This could be formal education through a registered training organisation such as TAFE or informal education through in house courses, training or mentoring.
How do you, your business and staff engage with the wider community?
Eg. are active on committees or within community events, sponsorships, donations
Staff
Have you experienced significant changes in your staffing levels in the past year or are you expecting significant changes in the next year?
Is there a program of training for general staff?
This could be formal education through a registered training organisation such as TAFE or informal education through in house courses, training or mentoring.
Customer
How do you rate your customer service?
Please indicate a score out of ten.
Do you run regular promotions or have a loyalty program for your customers?
How do you communicate with your customers?
How do you assess customer satisfaction?
How do you encourage improvements in customer service for your business?
Eg staff training, incentives
Marketing
Please give a brief outline of your marketing plan
This could be a formal or informal plan. Please indicate whether you sought professional advice
How do you measure the results of your advertising and promotions?
What investments have you made to the overall image of your business?
Eg. are all your staff uniformed, vehicles/equipment, signage
Availability
What times are you available to interview?
Please indicate your availability between 8am and 6pm on the 15th or 16th of October. Whilst we will endeavour to meet your preferred time, this may not always be possible.