BITS Medical Centre


Since first opening in April 2008 the BITS Medical Centre, located at Boyne Island, is a family practice dedicated to offering excellent patient care in a comfortable environment. The team believe that the highest standards of family medicine should be available for all members of the community. The medical centre currently has a staff of 7 doctors, 6 nurses, 3 administration officers and one practice manager.

In celebration of Women’s Health Week, we chatted with the practice manager, Nicole Dickhaut, about the range of services available.

“We strive to be as all round as possible. Therefore, we are constantly reviewing and expanding our services. On top of the services you can find at most general practices, we offer dive medicals (occupational and recreational); Yellow fever and Q fever vaccinations, Mirena insertions, Cortisone injections, venesections. All our GP’s have completed advanced skin cancer training. Our nurses are also constantly expanding their professional skills, they have recently participated in an alcohol and drug testing course. We also have a Pap smear provider nurse and another nurse who is a qualified Triple P parenting trainer,” Nicole said.

Currently, the practice offers services from a visiting podiatrist, dietitian, a diabetes educator, mental health nurse and two psychologists generally visiting once a week. More information about these services can be obtained through the reception staff at the medical centre.

To accommodate the growing practice BITS Medical Centre expanded to a new location last year and are currently building Stage 2 of their Medical Centre development at their current site with plans for further expansion.

“It’s proven that a ‘One Stop Health shop’ generates the best outcomes for patients. General practitioners who work closely with allied health providers and other services in one location can offer the best team care. Even though telehealth is on the rise, and it’s a great way to connect with specialists, nothing replaces the direct contact between people in one location. Therefore, we have attracted a range of allied health professionals who are currently working within our building” Nicole said.

With the growing number of patients and services, there is a lack of space in the current building. The allied health professionals will move to the new building. Plans also include space for Pathology services, Skin Cancer Clinic and an Occupational Health Clinic for pre-employment medicals. There will also be a conference/training room, this room can be used for a variety of lifestyle and educational sessions for the community as well as registrar training.

“Gladstone region has a problem with its GP retention. One way to tackle that is by training up more GP’s in our region. In cooperation with James Cook University, we are already attracting more GP registrars. If we can offer them a high-level training practice, they are more likely to stay,” Nicole said.

Nicole said the ancient Roman saying ‘Mens sana in corpore sano: A healthy mind in a healthy body’ is “important for everyone to remember when thinking about their health. Physical exercise is important for mental health and wellbeing. Every minute of movement counts. Take the stairs instead of the elevator, park a bit further from your destination or walk the kids to school”

BITS Medical Centre is a mixed billing surgery that offers bulk billing for children under 16, pension card holders, concession card holders & care plans.

Located on Hayes Ave in Boyne Island. The medical centre is open Monday to Friday 8 am to 5 pm and Saturday mornings from 9 am to 11 am.

For more information visit www.bitsmedical.com.au or phone 07 4973 3000 for appointments.